Neuroviai

1. Information We Collect

We collect personal and usage information when you use our services or make a purchase.

Personal Information:

• Full name, email address, and phone number
• Payment details (processed securely via Razorpay)
• Billing address (if applicable)
• Support queries and communication history

Usage Information:

• Device and browser details (e.g., IP address, type, version)
• Pages visited and interactions on our platform
• Time spent and user behavior across sections

2. How We Use Your Information

We use collected data to:

• Provide and improve our services
• Process and verify payments via Razorpay
• Send transaction confirmations and important updates
• Offer customer support and respond to inquiries
• Analyze website usage to improve performance
• Prevent fraud and comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share data with:

• Razorpay, our payment gateway provider, for secure transaction processing
• Hosting and infrastructure partners (e.g., Netlify)
• Government authorities, if legally required
• Authorized personnel within our company

Razorpay processes payment data under their own Privacy Policy.

4. Data Security

We take reasonable measures to protect your data, including:

• SSL encryption for secure communication
• Secure cloud infrastructure
• Limited access to sensitive data
• Compliance with PCI DSS via Razorpay

5. Your Rights

As a user, you have the right to:

• Request access to your data
• Update or correct personal information
• Request deletion of your data
• Withdraw consent or opt out of communication

For Razorpay-related data, please contact them directly at dpo@razorpay.com.

6. Cookies and Tracking

We use cookies to enhance your experience. These include:

• Essential cookies for website functionality
• Analytics cookies to measure performance
• Preference cookies to save your settings

You may disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated date above.